1. General Disclaimer

The information provided by QCMA – Queensland Coal Miners Advocate (“we”, “our”, or “us”) on our website (www.qcma.com.au), via telephone, email, or in the course of providing our services, is for general informational purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, services, or related content for any particular purpose.

2. Not Legal Advice

QCMA provides workplace advocacy, support person, and representative services to Queensland coal miners. Our services are not legal services and our advocates are not solicitors or barristers. Nothing provided by QCMA, whether on our website, in meetings, over the phone, or in writing, should be construed as legal advice. If you require legal advice, we recommend that you consult a qualified and licensed legal practitioner. Any reliance you place on information or guidance provided by QCMA is strictly at your own risk.

3. No Guarantee of Outcomes

While QCMA is committed to providing professional and knowledgeable advocacy and support, we do not guarantee any particular outcome in relation to workplace matters, investigations, disciplinary proceedings, Fair Work Commission matters, or pay disputes. The outcome of any matter depends on a range of factors beyond our control.

4. Fair Work Representation

Where QCMA provides representation at the Fair Work Commission (available to Full Protection subscribers), this representation is provided in the capacity of a workplace advocate or support person, not as a legal representative, unless otherwise stated. Permission to be represented at the Fair Work Commission is subject to approval by the Commission.

5. Pay Watchdog Service

QCMA’s Pay Watchdog service provides auditing and review of your pay records to identify potential inaccuracies or underpayments. While we take reasonable care in conducting these reviews, we do not warrant that every pay error or discrepancy will be identified. Our findings are based on the information and documents you provide to us. We are not financial advisors, tax agents, or accountants.
6. Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for convenience only. QCMA does not endorse, control, or accept responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party sites is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law, QCMA, its directors, employees, advocates, and agents shall not be liable for any loss or damage (including but not limited to indirect, consequential, or incidental loss) arising from or in connection with:
•    Your use of, or reliance on, information or services provided by QCMA
•    Any error, omission, or inaccuracy in the content on our website or in our communications
•    Any interruption or unavailability of our website or services
•    The conduct or outcome of any workplace matter, investigation, or proceeding
Nothing in this disclaimer excludes or limits any liability that cannot be excluded or limited under Australian Consumer Law or any other applicable law.

8. Intellectual Property

All content on the QCMA website, including text, graphics, logos, images, and software, is the property of QCMA or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or republish any material from our website without our prior written consent.

9. Indemnification

By using our services or website, you agree to indemnify and hold harmless QCMA, its directors, employees, advocates, and agents from and against any claims, damages, losses, liabilities, and expenses arising out of your use of our services or breach of these terms.

10. Governing Law

This disclaimer and your use of our website and services are governed by the laws of the State of Queensland, Australia. Any disputes arising under or in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts of Queensland.

11. Changes to This Disclaimer

We reserve the right to update or modify this disclaimer at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website or services following any changes constitutes your acceptance of the revised disclaimer.

12. Contact Us

If you have any questions about this Disclaimer, please contact us:
Phone: 1300 998 986
Email: team@qcma.com.au
Website: www.qcma.com.au
Hours: 24 hours a day, 7 days a week, 365 days a year